We provide a Standard Pro number for easy tracking of your shipment. Please refer to the contact list below to contact the regional carrier handling your cargo.
| A DUIE PYLE INC | Phone: 610-696-5800 |
| AAA COOPER | Email: customercare@aaacooper.com |
| ABF FREIGHT SYSTEMS | Email: customercare@abf.com |
| AVERITT EXPRESS | Phone: 800-283-7488 |
| BEST OVERNIGHT EXPRESS | Phone: 626-256-0550 |
| CONWAY | Phone: 562-946-8331 Phone: 800-755-2728 |
| CENTRAL TRANSPORT | Phone: 586-467-1900 Email: cs@centraltransport.com |
| DAYLIGHT | Phone: 800-468-9999 |
| DAYTON FREIGHT | Phone: 800-860-5102 |
| EDI EXPRESS | Phone: 800-365-0100 |
| ESTES EXPRESS | Phone: 626-333-9090 |
| FEDEX FREIGHT | Phone: 866-393-4585 Phone: 800-288-0743 |
| FEDEX GROUND | Phone: 800-463-3339 option#9 |
| HOLLYWOOD | Phone: 909-428-0100 Fax: 909-428-9289 |
| UPS FREIGHT/OVERNITE | Phone: 800-333-7400 |
| OAK HARBOR | Phone: 800-909-6704 Fax: 323-869-5980 |
| PITT OHIO | Phone: 800-241-1222 |
| R & L CARRIER | Phone: 800-799-0182 |
| SAIA | Phone: 800-765-7242 Phone: 323-277-2880 (CA) Phone: 972-263-7242 (TX) |
| SEFL (SOUTHEASTERN) | Phone: 800-637-7335 Phone: 972-579-9955 (TX) |
| SOUTHWESTERN MOTOR TRANSPORT | Phone: 210-661-6791 |
| TARGET EXPRESS | Phone: 909-591-1737 Phone: 209-823-0071 (Northern California) Phone: 562-941-2600 (La Yuma,CA) Phone: 602-257-8381 (AZ) |
| UPS GROUND | Phone: 800-377-4877 |
| WARD TRUCKING | Phone: 814-944-0803 Phone: 800-458-3625 |
Liberty Safety makes every effort to ensure that your shipment arrives on time and in good condition. Our partners work hard to maintain the lowest claim ratios of less than 1%. However, in the rare event of shipping damage or shortages, we work collaboratively with our customers to resolve the issue.
To help prevent damage or shortages, please follow these guidelines:
If you encounter damage or loss, please follow these steps:
Claims can only be filed if noted on the Bill of Lading at delivery. Report the issue to your sales representative by phone, fax, or email within 24 hours of receiving your shipment. Our partners require us to file claims within 15 days of delivery; claims made after this period cannot be accepted.
Shortage claims will undergo an investigation. If we find the claim is justified, we will issue a credit or replace the merchandise. You must file directly with the carrier immediately for claims due to a freight carrier error.
A Return Authorization (RA) is required for all returned merchandise. No credits will be issued without a valid RA. Please note:
